Do you ship to my country?
Yes, we ship worldwide thanks to EMS, TNT or DHL express courier.
How much are the shipping fees?
FREE SHIPPING worldwide for orders above 150,00€
Here are the fees for "major" destinations:
- Italy 10€.
- Europe Zone (including UK and Switzerland) 15€
- USA and CANADA 20€
- Rest of the WORLD 30€
You can also try the shipping fees during the checkout process.
Will I pay for taxes and custom duties?
If you are outside Euro zone you deserve a TAX FREE price which doesn't include Italian VAT (22%).
Besides you will have to pay taxes and custom duties in your country.
Fortunately in almost every country you will save money in this exchange (from 8% to 15%).
How long will it take for the order to be shipped and delivered?
Products are usually shipped within 24hours.
It usually takes 1-2 working days for the delivery in Europe, depending on the destination.
For the rest of the World 3-4 working days.
If for any reasons we can't ship in 48hours we will inform you about the delay.
Will I be able to track my shipment?
Yes, you will always be able to track your shipment.
When the order is about to be shipped, you will receive an automated e-mail from EMS, TNT or DHL , including your tracking number and a direct link to track your shipment. (http://www.ems.post/tracking) (http://www.tnt.it/tracking/Tracking.do) (http://www.dhl.it/en/express/tracking.html)
Will the shipping rates vary depending on how many items I order?
No, shipping is on a flat rate, we won't ask you more shipment costs if you buy more than one product.