Shipments


Do you ship to my country?

Yes, we ship worldwide thanks to EMS, TNT or  DHL express courier.


How much are the shipping fees?

FREE SHIPPING worldwide for orders above 150,00€

 

Here are the fees for "major" destinations:

- Italy 10€.

- Europe Zone (including UK and Switzerland) 15€

- USA and CANADA 20€

- Rest of the WORLD 30€

You can also try the shipping fees during the checkout process.


Will I pay for taxes and custom duties?

If you are outside Euro zone you deserve a TAX FREE price which doesn't include Italian VAT (22%).

Besides you will have to pay taxes and custom duties in your country.

Fortunately in almost every country you will save money in this exchange (from 8% to 15%).


How long will it take for the order to be shipped and delivered?

Products are usually shipped within 24hours.

It usually takes 1-2 working days for the delivery in Europe, depending on the destination.

For the rest of the World 3-4 working days.

If for any reasons we can't ship in 48hours we will inform you about the delay.


Will I be able to track my shipment?

Yes, you will always be able to track your shipment.

When the order is about to be shipped, you will receive an automated e-mail from EMS, TNT or DHL , including your tracking number and a direct link to track your shipment.  (http://www.ems.post/tracking) (http://www.tnt.it/tracking/Tracking.do)  (http://www.dhl.it/en/express/tracking.html)


Will the shipping rates vary depending on how many items I order?

No, shipping is on a flat rate, we won't ask you more shipment costs if you buy more than one product.